If you’re looking for a remote job, enjoy helping people, can type quickly and accurately, but hate talking on the phone, live chat jobs you can do from home seems like the perfect way to do it. You’ll have the advantage of not having to make constant calls and still be able to act as a helpful chat support agent.
This style of working from home allows you to help customers via email or live chat. You can help customers place orders online or provide technical support via email.
Online chat jobs have become increasingly popular, providing individuals with the ability to earn an income by providing customer support, sales assistance, and more through online messaging platforms. In this article, we will explore some of the top remote companies that offer online chat jobs, allowing individuals to work remotely while still providing valuable services to customers.
Check out the companies listed below for some of the best online chat jobs available. Remote companies offering online chat jobs.
Top Companies Hiring Live Chat Agents
Many reputable companies are actively seeking live chat agents to enhance their customer service offerings. Some of the top companies known for hiring live chat agents include Amazon, Apple, and Shopify. By exploring job listings on company websites or job search platforms, you can find exciting opportunities in this growing field.
Elevate Your Career with a Live Chat Job
Whether you’re looking to kickstart your career in customer service or seeking a flexible work-from-home opportunity, a live chat job could be the perfect fit for you. Embrace the digital age, enhance your communication skills, and embark on a rewarding journey as a live chat agent.
Don’t miss out on the chance to join this dynamic industry and make a positive impact on customer experiences. Explore live chat job opportunities today and take the first step towards a fulfilling career in customer service.
1. LiveChat
LiveChat is a leading provider of online customer service software and is known for offering online chat job opportunities to individuals looking to work remotely. The company provides training and support to its chat agents, allowing them to assist customers with inquiries, technical support, and more through online messaging platforms. LiveChat is an excellent option for individuals seeking flexible online chat jobs with the ability to work from anywhere with an internet connection.
2. Automattic
Automattic, the company behind WordPress.com, offers online chat job opportunities to individuals interested in providing customer support for its various products and services. Chat agents at Automattic help customers with inquiries, technical support, and more through online messaging platforms, allowing them to work remotely while still delivering exceptional service to customers. Automattic is a great option for individuals looking to work flexible hours and earn an income by chatting online with customers.
3. Outplex
Outplex (read full review) is always looking for new talent. The company uses chat support agents to handle general customer inquiries and provide troubleshooting and research skills.
You must have an accurate typing speed of 40-50 words per minute and have excellent grammar and communication skills. If you have experience in sales and customer service, this is a plus. Outplex’s base rate is $9 to $14 per hour.
4. Live world
LiveWorld is currently seeking a Social Media Agency with 2-3 years of customer service experience.
Applicants must have strong keyboarding skills, effective written communication and the ability to multi-task.
You’ll also need basic equipment, such as a high-speed Internet connection, a laptop or computer, and a quiet workspace. Pay ranges from $8 to $15 per hour. Working hours are flexible and evening and weekend opportunities are also available.
5. The Chat Shop
Chat Shop has remote chat agent jobs available in US and UK.
In the role of a live chat agent, your responsibilities include answering questions, solving problems, generating leads and sales, and ensuring high customer satisfaction while managing multiple live chats. Candidates must type at a speed of 65 words per minute and with 97% accuracy. The salary for this position starts at $10 per hour.
6. Apple at home
Chat agents, also known as Apple at Home Advisors, provide customer support and help with product inquiries and technical troubleshooting. You will need two years of technical support experience, a typing speed of at least 35 words per minute and good typing skills. Pay for this position is approximately $18 per hour.
7. Site Staff
The company is a live chat service provider that hires US university employees as chat moderators to provide efficient and friendly customer service.
To work as a home chat host at SiteStaff, you must be able to type 65 words per minute and have impeccable communication skills. Pay is $10 an hour.
8. Arise
The Arise platform provides work-from-home customer support to call center companies and their agents, including Fortune 500 companies.
One of the benefits of working with Arise is that, as an independent contractor, you have the flexibility to set your own schedule and choose which brands you want to work with. Earnings range from $9-$18 per hour and you have the flexibility to work more or less based on your free time.
9. Concentrix
Concentrix is hiring Chat Support Agents to provide technical support to customers in the following regions: Continental United States, Canada, and Europe.
As a customer service employee, you must have good interpersonal skills and be able to communicate well in writing.
You’ll also need high-speed internet, and if you’re bilingual, that’s a plus. In return, Concentrix will provide you with a fully paid training and work equipment package, as well as a competitive salary. The average starting wage is $12 an hour.
10. Modsquad
ModSquad employs remote social media managers worldwide to assist customers with digital engagement, such as managing forums and providing customer service.
You can choose the projects you want to work on and set your own schedule. I pay per chat, but hourly rates range from $10-$15.
11. Site 123
Site123 is looking for additional support and needs a Sales Chat Specialist.
If you have customer service experience, are a good communicator, have excellent organizational skills and can multi-task, you can provide email and live chat support as an agent.
12. Source Solve
The company outsources remote work for various functions such as inbound/outbound customer support, technical support, live online chat, email and SMS response.
Pay is approximately $8 per hour with additional incentives.
Unlocking Exciting Opportunities of Online Chat Jobs
This style of working from home allows you to help customers via email or live chat. You can help customers place orders online or provide technical support via email.
Why Live Chat Jobs Are the Next Big Thing in Customer Service
Online chat jobs are revolutionizing the way businesses connect with their customers. In today’s fast-paced digital world, consumers expect real-time assistance when they have queries or issues. This is where live chat agents come in, providing instant solutions and building strong customer relationships.
The Role of a Live Chat Agent
As a live chat agent, your primary responsibility is to assist customers through online messaging. You’ll need to have excellent communication skills, a good understanding of the products or services offered, and the ability to think on your feet. This role requires patience, empathy, and quick problem-solving skills.
Advantages of Working as a Live Chat Agent
Working as a live chat agent offers a range of benefits. You can work from the comfort of your own home, enjoy flexible hours, and often receive competitive pay. Additionally, you’ll have the opportunity to interact with people from all walks of life and gain valuable customer service experience.
How to Land a Live Chat Job
To secure a live chat job, you’ll need to showcase your communication skills and customer service experience. Tailor your resume to highlight relevant skills such as multitasking, typing speed, and problem-solving abilities. During interviews, emphasize your ability to handle challenging situations and provide excellent customer support.
Conclusion
In conclusion, online chat jobs are a great option for individuals seeking flexible job opportunities that allow them to work remotely. By exploring the top remote companies that offer online chat jobs, individuals can find valuable opportunities to earn an income while providing customer support, sales assistance, and more through online messaging platforms.
Whether working for LiveChat, The Chat Shop, ModSquad, or Automattic, individuals can enjoy the flexibility of remote work while still delivering exceptional service to customers.
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